Factory Reset
Under normal operation it should not be necessary to factory reset a QuickQ system, unless you are advised to by ChamSys Support.
QuickQ Rack System Factory Reset
First Remove the power cable to the unit, then Press and hold front panel buttons 1, 3 and 5 while plugging back in Power to the unit. Keep these buttons pressed for about 10 seconds, and release when the front panel buttons start flashing red.
The unit will factory reset settings and reboot.
Note this will also turn WiFi off, as this is the factory default state, this process will not delete show files.