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Upgrading Console Software

New versions of QuickQ console software are made available on the downloads page of the ChamSys website – https://secure.chamsys.co.uk in the form of .cdq files.

It is always recommended to back up your show file before updating the console, although upgrading should not affect show files and settings on the console.

Update procedure

  • Download latest QuickQ console software from http://chamsysquickq.com/.

  • Copy downloaded file to a USB Drive.

  • Unplug any HDMI monitors from the console and power on the console.

  • Insert the USB memory stick into the one of the USB sockets on the console (on the rear panel)

  • Select menu button on the top right, then select settings, then update.

  • Select update from USB DRIVE.

  • Select the file for you console system on the USB drive.

  • The software will be copied from the USB stick (takes 10 seconds or more) and then QuickQ will automatically restart with the new software running.

The console software can now also be updated from within the QuickQ application. In the Update window the Update Software button now shows a file chooser dialog allowing users to select a .cdq installer file which will then be installed. The installation can not be stopped once it has started. The software will restart once the installation is successfully completed. This can be done from the Remote App, but the USB stick with the new .cdq file should still be inserted into the console.