Factory Reset

With the console powered off, press and hold the Recovery button (This button is labelled WiFi on rear of v2 QuickQ Racks) and re-power the unit. Continue holding the Recovery button until the console boots into the QuickQ Recovery Mode.

Recovery Mode will display 4 options: Rollback, Update, Reset to Factory Settings, and Shutdown. Press "Reset to Factory Settings".

From here there are 2 options: Full Reset and Reset Settings.

Full Reset will delete all user data (show files, fixture files and audio) and revert the console back to default factory settings. Reset Settings will only revert the console back to default factory settings.

First Remove the power cable to the unit, then Press and hold front panel buttons 1, 3 and 5 while plugging back in Power to the unit. Keep these buttons pressed for about 10 seconds, and release when the front panel buttons start flashing red.

The unit will factory reset settings and reboot.

Note this will also turn WiFi off, as this is the factory default state, this process will not delete show files.